An AI agent that keeps claims moving.
Claim information collected and insurers chased.
In short
An insurance claim is the client's request for the insurer to pay for a loss under the policy. For a broker, claims mean collecting photos, quotes and statements, lodging them with the insurer and chasing progress for weeks. The Agentive Broking AI agent sends the client a checklist of what the insurer needs, collects the documents, prepares the lodgement for the broker to approve, records each step and follows up the insurer on time. The insurer decides the claim, and the broker advocates for the client.
Sound familiar?
- Claims stalled waiting for documents
- Insurers not followed up for weeks
- Clients ringing to ask what is happening
How your AI agent does it
Collect
Photos, quotes and statements from the client.
Prepare
The lodgement for the broker to approve.
Follow up
The insurer on a set timetable.
Update
The client on progress, once approved.
What changes for your brokerage
- Claims settled sooner
- Clients kept informed
- A full record of each claim
- Brokers free to advocate
Questions
Can an AI agent handle insurance claims?
It handles the admin: collecting documents, preparing the lodgement and following up. The insurer decides the claim and the broker advocates for the client.
Does it tell clients whether they are covered?
No. Whether a loss is covered is a matter for the insurer and the broker's advice.
Can it handle a storm event with many claims?
Yes. It keeps a list of every open claim and what each is waiting on, so nothing is missed in a busy week.
More work your AI agent does
An AI agent that handles certificate requests.
Certificate requests answered the same day.
An AI agent that prepares your insurer submissions.
Submissions drafted once, quotes compared side by side.
An AI agent that runs your renewal cycle.
Every renewal started early and chased on time.
An AI agent that collects the client's risk details.
New client details collected completely.
